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There’s been plenty of chatter concerning the relevancy of Zillow and how credible their Zestimates truly are. I’ve always believed their results gave us a good range of value…but I would never list a home based on a Zestimate. I don’t know many agents who would.
Well I had an interesting experience with Zillow this morning. My older Brother and Sister asked me to look up a home for a friend so they could get a gauge of the home s value. So being my busy/lazy self I took a minute to do a zestimate on it and found the house to be around $275-$280K. So I forwarded the link onto my brother and sister for their information. Immediately, they both emailed me back and asked for the actual sales over the past 2 years. They certainly weren’t going to trust the Zestimate. They wanted hard factual evidence of the homes value from the county recorder…not some basic AVM result from a website.
Now knowing they were serious about their inquiry, I had to go the extra mile(hardly) to get this information. After a quick few minutes of actual research I found several sales that Zillow didn’t include on their site. (Gasp!) Now we’re looking at a sale closer to the $300,000 instead of $275,000. Not a big difference, so it was definately within the 10% variable range that Lloyd Frink claimed at Inman last week. (By the way, 10% in Real Estate is huge).
I guess my whole point is that the real test of time for Zillow will be that they have to convince the public that a Zestimate is the actual value of the home. A consumer shouldn’t have to go to another website or ask a Realtor for this information…it should just be on the Zillow website.
Their long term credibility will hinder on their ability to convince all of us that their Zestimates are 100% accurate. If they don’t, I predict Zillow will become a novelty more than a significant industry force.
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Mapping, Real Estate Trends, Web 2.0 |
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